CenturyLink is a well-known internet service provider that provides lightning-fast internet connections. CenturyLink subscribers may enjoy services like video streaming, gaming, and internet surfing at a low cost. This makes it incredibly unpleasant when things go wrong, so you can go through some simple troubleshooting methods you can do if you can’t connect to the internet via your CenturyLink account and are unable to complete your CenturyLink router login. Please read this blog to understand why is my CenturyLink internet not working. Have a look at this blog to find out how to fix the issue of CenturyLink internet not working.
Why is my CenturyLink internet not working?
There are various causes for CenturyLink not working, including a faulty cable, ISp infrastructure issues, connection bandwidth that has already hit its limit, and router failures.
If your CenturyLink internet continues disconnecting, the most typical causes include a faulty and damaged cable from your router to your computer, ISP issues, etc. To resolve these difficulties, you can reset or restart your device and modem and contact their experts. You should also inspect your LAN wires to resolve the CenturyLink 5g not working issue.
How to fix the CenturyLink modem not working issue?
If you are having trouble with your CenturyLink connection, here is a list of basic CenturyLink modem troubleshooting methods you can attempt. Here’s a list of separated each step into its section to make things easier. Just choose the remedy that you wish to follow to fix your CenturyLink router not working issue.
Restart all of your network devices:
Suppose you’re having internet problems, such as CenturyLink wireless not working. In that case, it’s usually a good idea to start troubleshooting by restarting all of your network equipment, such as routers and modems. If there is a minor network setup issue, such as an expired DHCP lease or an IP address dispute, this will rapidly remedy it by restarting your router’s network services and the device itself. Restarting the device also helps fix the CenturyLink port forwarding not working issue.
Red light:
A red or amber power indicator will illuminate when the modem tests its hardware. Hopefully, the light will stay red for roughly 30 seconds before turning green. If it remains red, consider the following possibilities:
- If you’re using the incorrect power cord, use the one they provided you with.
- The modem must have overheated; move your modem to a location with improved air circulation.
- If your power strip or surge protector isn’t providing enough power, try immediately connecting your modem to an outlet.
No light:
If there is no DSL light on modem CenturyLink, double-check the power cord to ensure it’s connected. If you’ve plugged it in and still don’t have electricity, it’s conceivable that no power is flowing through the socket. In this case, it is essential to contact an electrician to inspect and repair your electrical outlet.
Examine your router’s power supply:
If you’re facing the problem of CenturyLink wifi not showing up on your laptop, smartphone, or tablet, the problem is most likely caused by your router. The wireless router may have lost power, or it might indicate a more severe problem with your network gear, or it could simply be that the power source has been unplugged or turned off. Turn on the router and wait a few minutes to check whether your internet is restored and your CenturyLink wifi not working issue has been resolved.
Reduce interference caused by other gadgets:
Other gadgets in your house might generate electromagnetic interference (EMI), slowing down your wifi connection even more. Microwaves, some wireless phones, Bluetooth devices, TVs, dimming switches, fans, bright lights, fax machines, treadmills, wireless surveillance systems, Bluetooth speakers, and other items may fall under this category. Some of them cause short-range interference, which might interfere with your wifi even when the device is switched down.
If you have a newer modem, use a 5 GHz frequency signal to gain a better connection and avoid congestion from other devices that utilize the 2.4 GHz band.
Turn off and unplug any gadgets from the following list that might be causing an issue, and then test your internet connection. If that solves your problem, but you still need to use any of those devices, leave at least 5-10 feet between each one and your modem to avoid interference.
Check that your modem is up to date:
Modems become clogged regularly, and all digital equipment might function worse over time if not maintained and updated. Place your modem in an area with sufficient air circulation and away from heat sources. Excessive heat might cause it to malfunction or operate poorly.
Manually reboot your modem or use the My CenturyLink app to do so.
Now, you must check that your modem has the most recent firmware version.
As a final option, reset your modem to factory settings. Suppose you wish to maintain your personalized settings, backup, and restore your modem settings before doing the reset.
Factory Reset:
If restarting your modem does not solve the problem, you should attempt a factory reset. It may appear frightening, but don’t be concerned. However, this is surely one of the most straightforward fixes for connection problems with your CenturyLink modem.
Now, before doing a factory reset, ensure that you have your internet account login credentials and the default CenturyLink router IP address, username, and password. This information is often located on the router’s underbelly.
Check that no physical obstructions are blocking your signal:
The effect of walls, floors, and distance on wifi signal strength is depicted. Physical barriers might also slow down your wifi and lead to CenturyLink prism DVR not working. Look for brick or concrete walls, substantial metal appliances, thick windows, and heavy furniture in the way of your router and linked devices. As seen in the chart below, refrigerators and concrete walls are the main offenders in reducing wifi reception and causing the CenturyLink 2.4 GHz not working error.
Move your modem or wireless devices to avoid the significant hurdles identified, particularly those in the table’s lower half. If you can’t move your modem, try opening the door between rooms to create as much space as possible.
Other queries raised by centurylink wifi not working
Why is CenturyLink wifi not working?
When a service goes down, it is typically due to one of the following reasons:
- Area outage: A issue with the CenturyLink network that impacts your entire neighborhood rather than your house. You can check this through the CenturyLink internet outage Map.
- Home outage: A home outage malfunctions with the lines or equipment that supply service to your specific residence.
- Other home technical concerns: A problem with your router or cables, difficulty with your modem setup, or other issues that might cause service to cease operating or perform poorly.
- Service suspension: A missed payment or account issue that causes service to be cut off.
Why is wifi not working suddenly?
There are various reasons why wifi stops working. It might be an issue with your Internet Service Provider (ISP), wifi settings, or device. You can try to troubleshoot your wifi and the gadget causing the problem.
How do I reset my CenturyLink wireless router?
Indeed, the reset button is usually red and located on the modem’s rear. Follow these procedures to reset your modem using the button:
- Plugin and turn on the modem, then push the reset button until you feel or hear a slight click. Hold it for ten seconds.
- When the power light becomes orange, release the button.
- You should wait for 3 to 5 minutes for the modem to complete the factory reset.
- Now, when it’s finished, the power light will turn orange again, and you’ll need to go through the modem activation procedure again, just as you did the first time. You may be prompted for account login details to set up your modem.
- You will be able to access the internet after the internet light becomes green.
- All previously linked devices must be reconnected to your wifi network.
Why is my wifi connected but no internet?
However, if none of your devices can connect to the internet, your wifi indicator remains lit, and the most obvious explanation is that your internet provider is down. It’s usually a good idea to double-check before restarting and rearranging cables.
Why is my wifi not working after reset?
A malfunctioning modem or the CenturyLink modem configuration not working error are the distinct possibilities for your modem not giving internet connectivity. It might, however, be a problem with the device you’re using. Perhaps your network card isn’t working. The network adapter setup might be incorrect.
